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How to Turn One Happy Customer Into Three New Leads
The problem is that most small businesses leave those moments to chance and probably don’t even know about them. That’s why you must make referral marketing part of your marketing goals.
Metroport Chamber
May 114 min read


Outdated Business Practices Are Costing You More Than You Think
Hello. 1999 is calling. They want their business practices back.
If you’re old enough, that line may remind you of the classic 90s sitcom Seinfeld. But sadly, many offices are still running the same way that Elaine and George experienced way back when.
Why? Because it feels safe. Familiar processes, standard office hours, packed calendars, and old-school management habits may seem like signs of structure. But in today’s workplace, outdated practices slow things down and pus
Metroport Chamber
Apr 284 min read


7 Things You Should Do Before Hiring for the Summer
It’s getting to be that time of year again—the summer scramble for capable employees. Colleges are about to go on break. High schools will finish up soon thereafter, and eager summer employees are looking for jobs now.
Metroport Chamber
Apr 135 min read


How to Stop Being the Best-Kept Secret in Town
If you ask a small business owner where most of their opportunities come from, you’ll usually hear some version of the same answer: referrals, word of mouth, “someone who knew someone.”
Metroport Chamber
Mar 304 min read


Brain Fog Is Costing Your Business More Than You Think – Here’s How to Clear It
For a small business owner, the most critical piece of equipment isn't your laptop, your CRM, or your delivery van—it’s your brain. When you are the visionary, the strategist, and the customer service department, your cognitive clarity determines your bottom line.
Metroport Chamber
Mar 163 min read


The Best Creativity Tool for Your Small Business
If you’ve ever stared at a blank screen trying to write a social post…
Or struggled to come up with a new promotion that doesn’t feel recycled…
Or wished you had a brainstorming partner who didn’t need coffee breaks…
Your life is about to get easier.
Metroport Chamber
Mar 23 min read


How Do I Raise My Prices Without Losing Loyal Customers?
It’s a question that feels complicated. If you’re in business long enough, you’re going to have to raise your prices at some point. And yet when you do, it’s possible loyal customers may have big feelings about it. So how do you raise your prices without alienating the people who go you to where you are?
Metroport Chamber
Feb 185 min read


The 48-Hour Rule: Turning Business Ideas into Reality
Small business owners are usually not short on ideas. You have them in the shower, in the car, halfway through a client call, and even in the middle of the night. Ideas for a new service. A better way to onboard customers. A partnership you should pursue. A social post series that would actually sound like you.
Metroport Chamber
Feb 24 min read


One Easy Revenue Stream Most Small Businesses Don't Know About
Unless you’ve been on the show Survivor’s island for the last six months, you probably have gotten wind of the notion that AI can help you save time, but did you know it can also help you make money?
Metroport Chamber
Jan 204 min read


5 Simple Numbers Every Small Business Should Track
If the thought of “tracking KPIs” makes your eyes glaze over, you’re not alone. For many small business owners, Key Performance Indicators (KPIs) sound like something reserved for corporations with big budgets, bigger teams, and even bigger Excel spreadsheets.
Metroport Chamber
Jan 53 min read


6 Questions Every Smart Small Business Owner Asks
Asking and answering questions about the operation of your business can increase your efficiency and knowledge. By taking the time to perform a self-audit, you will get to know your business and process better and that means greater alignment with the needs of your target audience.
Metroport Chamber
Dec 1, 20253 min read


How to Create Search Engine Optimized Content
Google has ushered in the era of big content by assigning increasing importance to it from a search perspective. But it placed one large stipulation on content creation. It has to be “good” to be worthwhile.
Metroport Chamber
Nov 10, 20253 min read


Helping Customers Move Past “Let Me Think About It”
Has this happened to you? Whether online or in-person, there’s a customer who lingers, hesitates. They’re eyeing your item or menu. They’re asking questions about it. You think they’re going to buy and then they walk away or abandon their online cart without making a decision. They don’t say no, they just don’t say yes.
Christina Metcalf
Sep 29, 20253 min read


What Small Businesses Need to Know About the "One Big Beautiful Bill Act"
Here's a breakdown of the most important changes to take advantage of right now.
Metroport Chamber
Sep 3, 20253 min read


15 Inexpensive Ways to Advertise Your Business
You know the old adage, “It takes money to make money”? While that may be true, marketing and advertising don’t have to cost a fortune.
Christina Metcalf
Sep 2, 20254 min read
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